FAQ

Sales probably will go down, but still better than before...besides, it takes time to prepare the goods. When the winter comes, the spring is near...For this moment, the delivery time for bicycle parts is very very long, like Shimano 7 speed derailleur, which is about 2-3 months. So, it's better for you to make some plans in advance.

Samsung cells's price is higher 80% percent than Chinese cells.
Range is the same but lg or Samsung cells would have a longer usage life, much more charging times.

Yes, we do droppshipping service but most of the time, we sell our products to importers and wholesalers, who have their own shops and warehouse, so I would like to know what kind of customers you are dealing with.

Yes, you can.

Depends on different models, as different models have different package.

Our main markets include US, Canada and Europe.

Yes, our battery has MSDS report and UN38.3 report.

Yes, we did and our products are qualified to enter some big markets like Tesco, Walmart.

We are now working with a lot of well-known brand suppliers like Shimano, Kenda, Bafang, ZOOM, RST, MOZO etc.

Yes, we do and we will send you some models for your reference. Please just contact us by email info@lantu-ebike.com  .

Our products have been approved by CE, EN15194, Rohs, E-mark and CPSC from US.

We have 10 sales person.

Yes, we accept any third party for inspection.

Currently, our production is about 5,000pcs per month and we are gradually making it bigger and bigger.

No, we don't have warehouse in US. We send will send your goods directly from China. So far we don't have warehouse in US. You know are are mainly looking for wholesalers, not for retails. However, we have very strong after sell service for our customers, cause we can send replacement directly from China to US. If start retailing business, we are afraid it will be kind of competition to our customers.

Exactly, we aim at a win win situation for ebike business even we know this business is booming for the moment. However, it is very important to provide warranty and service.

No, we don't have warehouse in Europe. We send will send your goods directly from China.

Yes, but there will be extra cost like 100$ per batch.

Please contact info@lantu-ebike.com for specific solutions.

Yes, we can.

By sea, by air and by train.

Depends on different models, we may accept one sample if we have stock.

We provide 2 years warranty for lithium battery, 3 years for frame, one year for electric motor, charger and controller.

Yes, but normally we recommend at most 2 or 3 colors for one model.